Let's Improve Feedback at Work!

Are you ready to shift from outdated feedback practices with subpar results to an approach that improves relationships, drives mutual accountability, and increases organizational effectiveness?

Join me in taking a dyadic approach to feedback and creating feedback fluency in your organization!

Katie Duarte MSc, CTDP, ODCP

Hi, I'm Katie, the Founder of Action Potential Solutions. We help organizations optimize feedback for better results.

My background in Organizational Psychology and research experience in feedback dynamics has created a passion for bringing a dyadic approach to feedback to organizations.

For decades we've approached feedback as a leadership skill, pouring our energy into how to give better feedback. This fails to acknowledge the role of the receiver and that effective feedback is truly a joint effort.

Why Feedback?

Feedback plays an integral role in an organization's ability to be effective and successful and yet many organizations still struggle with it.

Key aspects of an organization's success, such as the ability to effectively navigate change, to innovate, to engage employees so they're not just putting in the time but the effort as well, and many more shown in the image here, depend on effective feedback skills and processes.

"What I love about Katie's approach is that it's disruptive. Having worked for large companies throughout my career, I can honestly say that I've never seen the importance of feedback framed in this manner nor the acknowledgement of a key variable: placing equal importance on both the giver and the receiver of feedback."

sheila valentine
national Marketing manager

Explore Our Services. Optimize Feedback.

From engaging keynotes and workshops, to on demand services that provide support and guidance in the day to day, we offer a variety of ways to both bring a dyadic approach to feedback to your organization.

Through group workshops or a series of 1:1 sessions, let's work together to improve your feedback conversations and outcomes

A retainer based option that allows your employees to reach out for expert guidance and support when needed

Looking for a speaker for your next company meeting? Feedback is a valuable topic that everyone can relate to and benefit from.